What documents do we require?

To apply for a gift you are required to:

1) Upload formal photo ID (not a selfie or photo)
2) Upload a Medical Condition Verification letter confirming your diagnosis

You will have the opportunity to upload these images as you fill out your gift application form.

Please see the details below for the specific Photo ID & Verification requirements. We are unable to process any applications that do not provide the two required forms of identification.

Can I send my ‘eligibility’ documents via email or post?

No. Unfortunately we are not able to accept any documents via post or email.

For data protection reasons your scanned or photographed documents must be uploaded to the online form whilst applying for your gift.

What is ‘acceptable’ photo ID?

Photo ID must be a scan or photo of your driving license or passport.

We do not accept ‘selfies’ or a ‘holiday snaps’.

If you do not have the above formal ID we can accept blue badges, marriage/birth certificates or a utility bill.

NOT acceptable photo ID

This IS acceptable photo ID

Medical Condition Verification

You are required to supply a hospital letter verifying your condition. You can either scan or take a photograph of your letter, but we must be able to confirm all the details highlighted in the example below.

What is ‘acceptable’ Medical Condition Verification?

We require a scan or photograph of a hospital letter verifying your condition.

This letter must include the following 4 details:

1) Headed paper with hospital address details
2) Date of clinic appointment
3) Your name and address details
4) Your diagnosis